- Blackberry desktop manager connecting stuck install#
- Blackberry desktop manager connecting stuck full#
Ensure the date/time settings are correct in both the device and server. This error occurs when the date/time settings in the device and/or server is not in sync with the time settings specified in the certificate. Also, ensure the requisite HTTPS ports and other requisite ports are not blocked by firewall/proxy. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.
Blackberry desktop manager connecting stuck full#
Use the full address as received in the mail, instead of the IP, to ensure that the NAT is reachable. My blackberry desktop manager cannot connect to my blackberry pearl flip - Answered by a verified Cell Phone Technician We use cookies to give you the best possible experience on our website. MDM Server unreachable(Applicable only for On-Premises)Įnsure NAT has been configured properly as the FQDN must be accessible outside the corporate network. When the activation process completes, click OK and disconnect your device. We are delighted to announce that our forums are now an ad-free experience for all registered and logged-in users - Sign up here today Help surrounding BlackBerry Desktop Manager and BlackBerry Link software. The activation process begins automatically. If the Device Security Password field appears on your computer, type the device password. Connect your BlackBerry device to your computer using a USB cable. If you're using third-party certificates in MDM Server, ensure the same is configured in the Secure Gateway as well. Log in to the BlackBerry Web Desktop Manager. Refer Third-Party Certificate Troubleshooting for detailed information. In case you are using an intermediate certificate, ensure that the intermediate chain is configured properly. New payload does not match with the old one.Ĭheck whether the Third-Party Certificate is configured properly in the MDM server.If the installation fails again, refer to the following KBs for troubleshooting. If the Profile is not installed, the user has to click on Install. To verify, the user has to navigate to Settings->General->Profile->MDM Profile on the device.
Blackberry desktop manager connecting stuck install#
MDM Profile not installed (only for iOS 12.0 or later versions)Ĭheck if the steps to manually install MDM Profile on the device have been followed correctly by the user. You need to repeat the enrollment process, after the issue has been resolved. You might get this error message, due to one of the following reasons: It is to be noted that the certificate must be TLS 1.2 enabled to enroll iOS devices. You are trying to push a profile to an iOS device and you get an error message "MDM Profile cannot be installed" on the managed device.
0 kommentar(er)
